Ecoaxis FAQs

By incorporating online monitoring through EcoAxis’ IIoT Solution, you can improve your manufacturing processes in terms of product quality, production quantity, energy and utility consumption, and machine performance through the accurate, in-depth actionable insights which is delivered to the right people on the right medium at the right time. This will help you realize substantial gains in revenue and output along with reduced consumption of resources.

SaaS generally refers to Software-As-A-Service, but at EcoAxis we provide end-to-end IoT solution which includes planning, implementation, and solution. Hence here, SaaS stands for Solution-As-A-Service. We provide IoT solution on a subscription basis to our clients which allows us to help serve them better, as well as it is beneficial for the customers. Opting for SaaS eliminates the need for customers to procure, manage, and maintain high end hardware and software, and thus allowing them to focus on their primary business. You can opt for monthly, quarterly or annual subscription of the services.

Cloud is a remote server which hosts your data so as to make it available for you on-demand on any device over the internet. This ensures your data is safe, easily accessible, and removes the hassles of spending a substantial amount on setting up a personal server to store the data. Cloud is scalable and you pay for only the storage space and processing power that you are using, unlike on a personal server which leaves you with a lot of unused space which you are paying for.

Cloud allows you to save on storage costs through a common hosted server to store your data. The data from the cloud is easily accessible for both the user and EcoAxis for churning out the analytics of the data. This allows you to easily access your data and the analytics on any device you prefer, over the internet.

At the beginning of the subscription, the initial investment may include the cost of the data loggers, and the installation and setting up of the system. Post this your subscription will include a monthly/annually payable fee for the services which includes the cloud storage space, SuperAxis^TM platform, and analytics. You can in between choose to pause your services and resume again, or discontinue your services and not pay the SaaS fee thereon forward.

We at EcoAxis provide end-to-end IoT solutions which are capable of incorporating all your major requirements from a industry 4.0 solution. Although our focus is in plastics, textiles, automotive and solar technologies, we provide custom built solutions to our customer. If you wish to build a custom solution for your company, we would be glad to talk to you. You can get in touch with our IoT expert here, and we can also help you design and develop your own bespoke solution.

We regret to inform you that we do not sell small quantity of data loggers. If you are interested in bulk purchase of our data loggers, please contact us here. We supply data loggers as part part of our industrial IoT solutions. If you are an existing customer and are facing any issues with the data logger, get in touch with us here and we will be glad to help you.

Yes, we provide a 1 year replacement warranty on the data loggers from the date of dispatch.

There are many online tutorials that can assist you in setting up the entire system by yourself, but we would recommend you to not risk it and trust the experts to get the job done for you. Since there is a lot of sensitive hardware and complex installations, any small mistake might trigger a major catastrophe for the factory which might cost you dearly. If you wish to learn more about this, click here.

Yes, we do provide SIM cards for the loggers from our network partners which ensures you receive unmatched connectivity at the best cost.

Your data is absolutely safe with us as the data is hosted on the most secure server using the state-of-the-art security protocols and encryption in place to ensure your data can never be tampered with or accessed without proper authorization.

We understand your concern in the recent wake of the global cyber attacks being carried out. But there is no need for concern as your data is always secured and backed up regularly.